Social and Community Service Managers

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Career Profile

Social and Community Service Managers

What they do

Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.

Also Called: Adoption Services Manager, Child Welfare Services Director, Children's Service Supervisor, Clinical Services Director, Community Services Director, Psychiatric Social Worker Supervisor, Social Services Director, Transitional Care Director, Vocational Rehabilitation Administrator, Adoption Services Manager, Child Welfare Services Director, Children's Service Supervisor, Clinical Services Director, Community Services Director, Psychiatric Social Worker Supervisor, Social Services Director, Transitional Care Director, Vocational Rehabilitation Administrator

KS Employment Data

*State data provided by O*NET & BLS
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$55,690
Starting Salary (2025)
$79,260
Median Salary (2025)
6.4%
Projected Job Growth
1,570
KS Employment (2025)

Typical Tasks

Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.
Speak to community groups to explain and interpret agency purposes, programs, and policies.
Direct activities of professional and technical staff members and volunteers.
Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.

A day in the life

What kind of work is this?

Enterprising
Business based Work
Social
Working with people
Conventional
Organized, Procedural Work

What personality traits do you need to succeed?

Leadership
Integrity
Dependability
Adaptability/Flexibility
Initiative
Self-Control

What key skills are needed for this job?

Service Orientation
Social Perceptiveness
Coordination
Judgment and Decision Making
Active Listening
Complex Problem Solving

Expected Knowledge

Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Common Activities

Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
Organizing, Planning, and Prioritizing Work
Developing specific goals and plans to prioritize, organize, and accomplish your work.

Education & Preparation

Some occupations may require additional education, advanced degrees, and years of experience in the field.
Talk to your support team on campus about this career pathway and additional degree information.
Job Zone 4

Considerable Preparation Needed

Education

Most of these occupations require a four-year bachelor's degree, but some do not.

Experience

A considerable amount of work-related skill, knowledge, or experience is needed for these occupations.

Training

Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

Typical Education Required

Education a new hire may need

  • Bachelor's degree 50%
  • Master's degree 24%
  • Associate's degree 8%
  • Post-master's certificate 8%
  • High school diploma 7%
  • Other 2%
Source: O*NET Education, Training & Experience data

Related Careers

Education and Childcare Administrators, Preschool and Daycare

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*Data on career profiles are based on information supplied by the O*NET Program, sponsored by U.S. Department of Labor, Employment, and Training Administration.